Add Comments to Items in Tap Inspect

Home inspection reports are all about the photos. No one reads long checklists of information. Nothing beats a comment of a few sentences and a couple of photos when you want a simple to read and an easy to understand home inspection report.

Up until now Comments could only be added to Sections like Roofing, Exterior or Electrical. Now comments can be added to Items like Roof Covering too. We hope this will let you get even faster at writing your reports.

Add Comment From the Item View

The first thing this update will do is to let you add a comment on the same screen you are recording the Description or the Condition. No more going back a screen to the Section to Add Comment.

Comment Displays in Report Under Item

Comments have been displayed after the items of a Section in the Report. Now an Item Comment will be displayed right under that items description. This should make it much easier to show a few photo even without



Comments Save Under Items in Your Library

Your comment library is what makes Tap Inspect so efficient to use and quick to build your reports. After you have saved a few dozen comments in your library under a section the list can get tough to manually read through. The Search bar works great unless you are not sure what to search for.


When you save you Item Comments to your library only the comments for that specific item will be listed. That will make it easier to browse your comments to find the one you want.

Secure24 Integration Makes it Easy to Refer Alarm Clients

Secure 24 Logo
Not every home has an alarm or security system but plenty of them do.  How do you handle it? Do you just tell your client that its not part of the home inspection or do you refer them to someone else that is an expert?

Tap Inspect now has a new integration with Secure24. You can refer your client at the same time you publish their report. If your client ends up using Secure24 you can earn an extra $200.

Secure24 Affiliate Program

Secure24 is a nationally recognized ADT Authorized Home Security Dealer that specializes in partnering with home inspection companies. Their affiliate program is simple to use, does not require a contract, is 100% opt-in, and can generate considerable revenue. Each successful alarm installation pays $200.
 
“We are very excited to be working with TAP Inspect and the inspectors utilizing this great software. Our goal is to provide a transparent program that puts money in home inspector’s pocket and keeps clients and agents smiling. The TAP Inspect partnership provides additional options to make this program successful for even more inspectors!” – AJ Vogler, Vice President Marketing and Sales

Hear more from AJ Vogel from the Successful Home Inspector Podcast.

To request complimentary co-branded marketing material, send an email to: refer@s24promos.com. Include Name, Address, Phone Number, Email, and company logo or call 866.203.6691

Using the Integration

After you have setup your Affiliation with Secure24 go to Integrations in Tap Inspect and click on ‘Add Secure 24″. Simple as that.

Secure24 Integration
Tap on Secure24 to select it as a Publishing destination when your client asks for more information about their alarm or security system. Your client’s information and the address of the home will be sent so Secure24 can follow up with them when you publish the report.

Publish to Secure24
What if there is no alarm in the home?  What if your client is not interested? No worries. Just uncheck Secure24 and your client will not hear from them.

5 Struggles Every Home Inspector Feels (and How to Overcome Them)

Struggles

We think we are the only ones with our own unique troubles, struggles, and concerns. I have gotten to know dozens of home inspectors across the USA and Canada. One thing has become very obvious after 20 years in the home inspection business. We all share the same struggles and some of us have figured out ways to overcome them.

Not Enough Business

The most common struggle I hear about is really the easiest to overcome. Not having enough business. Sitting in your office or at your ‘day job’ worrying about it will never make the struggle go away. It will just get worse.

Overcome this struggle by marketing. Not ‘fancy, costs you tons of money’ type marketing. I mean the ‘go out and meet people’ type marketing. When you need business you need to find people who are ready, willing, and able to hire you right now. Who knows those kind of people? Realtors. Go meet some and the business will come.

Too Much Business

This may sound like a struggle you want to have but it can be tough to deal with. I hate nothing more than to turn away business because I can’t fit it into the schedule. It is just like giving money away.

Overcome this struggle by raising your prices. You will get few holes in your schedule but will make more money on each job. Its a lot easier to handle slower times when you are making more money.

Demanding Agents

Demanding agents are tough to work with. We have all known a few. They want everything done the way they want it. They need inspections done at 5pm on Saturday or want some type of discount or special treatment for their clients. I make allowances for people that have been great to work with or have referred tons of business but there is always a limit.

Overcome this struggle in one or two ways. Put your foot down and let the agent know they need to chill. They may just need to know your boundaries. If that doesn’t work you may need to cut them loose. There are hundreds of other agents out there and most are honest and wonderful to work with. Go find them.

Client Don’t Seem to Listen

We have all had them. The client that just gives you that blank stare and you know they have not heard a word you have said. It gets frustrating. Nothing you seem to say gets through. More times than not it is our own fault and we can fix it.

Overcome this struggle by listening to your client. I know it sounds weird but get your client to talk and then listen to them. They will tell you what they need and the best way to communicate. Do that you will be amazed how well they listen to you.

Finding Time for Family

Running crazy through the summer is just part of the business. We welcome the time when things slow down and we have time to breath. Our families do too.

Overcome this struggle by setting time aside for family and sticking to it. It can be next to impossible to take a vacation in the busy season so do it at the holidays instead.

Refer a Friend to Tap Inspect and Earn

Invitation

We are always looking to help more home inspectors save time and see what is possible with Tap Inspect. Our growth has been driven by word of mouth and we could not be prouder. That’s why we are announcing our Earn $60, Give $60 referral program.

How Does it Work

Invite a friend and if they end up subscribing you both get $60. Its as simple as that.

Open the Earn $60, Give $60 screen in the Tap Inspect app or from your web account. Just enter their email address  and we send them an invitation to sign up for the free trial. They will get all the same help and support we are known for. No obligation or hard sales pitches involved.

Earn by Giving

Share the love. If you know someone that may like Tap Inspect send them an invite. If someone is amazed how easy it is for you to finish your reports send them an invite.

When they subscribe to Tap Inspect they will get a $60 discount on their initial subscription. You will also get a $60 credit on your next Pay As You Go recharge or a free month if you are an Unlimited monthly subscriber.

Start Sharing and Earning

There is no limit to the number of invitations you can send and they do not expire. Send as many as you like and let other home inspectors know there is a faster way to finish their reports.

After the Home Inspection Comes the Repair Request

Working on a repair request

Purchasing a home can be a long and stressful process. Homebuyers have possibly been looking at dozens of homes with their realtor over several months. After finally getting an accepted offer they are ready for the next big step: inspections and the repair request.

A home inspector’s role in this process is pretty limited. We spend a couple of hours doing the inspection and building a report, and then we are off to our next inspection with a new client. But that’s not the case for the client we just worked with.

Big decisions still need to be made. What repairs should they address with the seller? Do they ask for repairs to be done? Do they ask for some type of credit, or maybe even a cash payment so they can fix it themselves?

That is the purpose of the repair request and that is why they are motivated to hire us in the first place.

What Exactly is a Repair Request?

Most real estate purchase contracts include a Home Inspection Contingency clause. That is what gives the homebuyer, our client, the right to hire a home inspector to help them understand the condition of the property.

Once the home inspection is complete, the homebuyer will get together with their agent and decide what in the home inspection report is the most important to them. The homebuyer must release the contingency for the purchase to move forward, and that is typically done with a repair request. The home inspection report is used to document what and why those repairs are reasonable.

Why is This Important?

The homebuyer and the home inspector often look at the purpose of the home inspection differently. Some realtors will say “Don’t worry, the home inspector will find everything wrong with the house and give you a list of what needs to be fixed.”  What the homebuyer really wants is a list of repairs to ask the seller to fix. They hire a home inspector with the expectation that they will receive that in the report.

This can cause misunderstandings and sometimes even conflict. 

Ask a home inspector and you get a different answer. Most of us want to teach you about the home you are buying and provide a report. We don’t just list everything that needs to be fixed.

Why Care About the Repair Request?

The best real estate agents know how to negotiate issues that come up in the home inspection. They know that no home is perfect and also want their clients to be happy. The repair request is just another negotiation and another step in the process.

Some home inspectors refuse to tell their clients how to fix things. Others are a little more flexible and try to provide some guidance about how important something is and what needs to be done to address it. Some others may even provide estimates of costs. There is no right answer, it’s up to you how to run your business and treat your clients.

The homebuyer is still the one needs to make the choices. With the home inspector’s expertise, and hopefully their agent’s guidance, they will request the items they want to be addressed. In the end it is up to the homebuyer to reach an agreement with the seller.

Help Your Client Along Their Journey

To be a true professional means understanding what your customer needs and how you can help. Getting a home inspection report can be overwhelming enough for most homebuyers. Do you want to be the kind of home inspector to help them, or leave them confused and stressed?

Take a little time and think how we fit into the entire home purchasing journey. Deliver the report your client really wants. Help them understand what is important and what to do next to fix it. By preparing them for the next step of making the repair request, you will have a grateful and satisfied client.