Using the ISN Repair Request List with Tap Inspect

Repair Request List Tool
The ISN Repair Request List (RRL) tool lets your agents build a repair request without having to copy and paste from the report PDF into another document.

It uses your Tap Inspect Report Summary to build a list of the biggest issues found during the home inspection. The agent can then choose which items to add to the repair request and how to request the repair is done.

The Repair Request List tool is part of the ISN Real Estate Dashboard that is provided to every ISN user. Tap Inspect is one of the only 3rd party reporting system that has the ability to utilize the RRL.

If you are looking for ways to add more value to your home inspections or looking for a way to stand out this article is for you. We will go over how to set up the RRL and how to use the Tap Inspect integration.

Setting up the Integration

Once you have set up your Tap Inspect <> ISN integration is there is nothing left to do from the Tap Inspect side. There are a few steps that may need to be done in your ISN. Take a look at the ISN Repair Request List help document for some links to help you along.

Using the Integration

The Repair Request List tool is just another part of the Tap Inspect <> ISN Integration. There is nothing else you need to do to use it. Just publish your report to ISN and the Report Summary data will be there.

If you make any changes to a report its no problem. Just re-publish the report and make sure you send it to ISN again. The Report Summary data will be updated for you.

There are a few big things to remember while using the tool. Only reports going forward will have the Repair Request List available. If you published reports to ISN before we added this to our ISN integration they may not have the Report Summary data. Just republish any old reports and it will get generated.

The other thing to remember is that agents will not be able to use the Repair Request List tool until the order has been COMPLETED. It also looks like that if you have turned on the the PAID or SIGNED requirements to view a report the agent will also not be able to use the Repair Request List.


Watch My Webinar on the Repair Request List

Cheré Bossard, the Lead Trainer from ISN joined me for a webinar where we talked about ISN and the Repair Request List. I really enjoyed the conversation and think there are lots of great ideas.

How to Archive Home Inspection Reports with Google Drive

Some of the most valuable business information home inspectors have are our reports and the photos we use to create them. The risk of losing that data is something that keeps many home inspectors up at night.

Tap Inspect archives all your reports and photos for you as part of your Tap Inspect account. We use cloud services and lots of safeguards. Some people want even more control and more options. That is why we built the Tap Inspect Google Drive Integration.

There are all kinds of ways and methods to backup and archive home inspection reports. Each have their pros and cons. If you have been manually saving your home inspection reports to a home computer or even to a portable hard drive this article is for you.

It takes time to manually archive your data. If you have ever had a hard drive crash you know how risky it can be to save it in just one place. You will not only save time using the Tap Inspect Google Drive Integration but your data will also be more secure and safer.

Setup the Integration

Google Drive is cloud based storage. Just like a big hard drive. It is part of the free services you get along with every Gmail account. Gmail is the free email service from Google. If you already have a gmail.com email address you already have Google Drive.

It is also included as part of the GSuite service for companies.  We use GSuite for my home inspection company’s email services so we all have the same .com addresses instead of gmail.com. We also use Drive to share all of our company information from a single place.

Setting up the integration is as simple as turning it on in your Tap Inspect user account and then connecting to your Google account by signing in with your Google email address and password.

Using the Integration

Like most of what you see with Tap Inspect we have made it simple to use. Once you set up your Google Drive Integration it just runs. Set it and forget it.

When you first turn on the Google Drive Integration you can start the backup of all your existing inspection data from your Tap Inspect account. It will continue to run in the background until every report and photo in your Tap Inspect account has been backed up to your Drive account.

Each report is given its own directory using the date and the address of the inspection. The PDF report and all the photos are saved in that directory. This makes it simple to search your Drive using the address or data to find a particular report. 


Every time you publish a report we push the final PDF report and all the photos to your Google Drive. If you make changes to the report, just Re-Publish and we will push it all again.

Our Private Facebook Group is Up – Join Now

We are super excited to announce that we have launched a new private Facebook Group for Tap Inspect Users.

Our hope is that it will be an invaluable resource for not just home inspectors that are new to Tap Inspect but even seasoned veterans. We plan to make that happen in a few ways but we need your help.

Tap Inspect Users Helping Tap Inspect Users 

There is no better way to learn than from other Tap Inspectors.  Join in to share tips, tricks, and ask questions from other home inspectors that use Tap Inspect to do their reports.

The only way it will work is if both new and experienced Tap Inspect users join in. We need your help to make it a success.

Direct Line to the Tap Inspect Team

I am a home inspector myself. You will see me posting and replying along with Katie to help share our experiences. You will also see us asking questions about how you are using Tap and how we can make it better.


Exclusive Learning and Training Materials

We have already added a few learning units to help you get up to speed on using Tap. Complete them  at your own pace and let us know what else you would like to see.

First Look at All the New Stuff

We want to help build  a community of people that are all interested in making Tap Inspect better. To make that work both ways we will be giving the group first look at development roadmap and all the new features before anyone else.

Go to Tap Inspect User’s Group on Facebook to join the group and start sharing.

Add Comments to Items in Tap Inspect

Home inspection reports are all about the photos. No one reads long checklists of information. Nothing beats a comment of a few sentences and a couple of photos when you want a simple to read and an easy to understand home inspection report.

Up until now Comments could only be added to Sections like Roofing, Exterior or Electrical. Now comments can be added to Items like Roof Covering too. We hope this will let you get even faster at writing your reports.

Add Comment From the Item View

The first thing this update will do is to let you add a comment on the same screen you are recording the Description or the Condition. No more going back a screen to the Section to Add Comment.

Comment Displays in Report Under Item

Comments have been displayed after the items of a Section in the Report. Now an Item Comment will be displayed right under that items description. This should make it much easier to show a few photo even without



Comments Save Under Items in Your Library

Your comment library is what makes Tap Inspect so efficient to use and quick to build your reports. After you have saved a few dozen comments in your library under a section the list can get tough to manually read through. The Search bar works great unless you are not sure what to search for.


When you save you Item Comments to your library only the comments for that specific item will be listed. That will make it easier to browse your comments to find the one you want.

Secure24 Integration Makes it Easy to Refer Alarm Clients

Secure 24 Logo
Not every home has an alarm or security system but plenty of them do.  How do you handle it? Do you just tell your client that its not part of the home inspection or do you refer them to someone else that is an expert?

Tap Inspect now has a new integration with Secure24. You can refer your client at the same time you publish their report. If your client ends up using Secure24 you can earn an extra $200.

Secure24 Affiliate Program

Secure24 is a nationally recognized ADT Authorized Home Security Dealer that specializes in partnering with home inspection companies. Their affiliate program is simple to use, does not require a contract, is 100% opt-in, and can generate considerable revenue. Each successful alarm installation pays $200.
 
“We are very excited to be working with TAP Inspect and the inspectors utilizing this great software. Our goal is to provide a transparent program that puts money in home inspector’s pocket and keeps clients and agents smiling. The TAP Inspect partnership provides additional options to make this program successful for even more inspectors!” – AJ Vogler, Vice President Marketing and Sales

Hear more from AJ Vogel from the Successful Home Inspector Podcast.

To request complimentary co-branded marketing material, send an email to: refer@s24promos.com. Include Name, Address, Phone Number, Email, and company logo or call 866.203.6691

Using the Integration

After you have setup your Affiliation with Secure24 go to Integrations in Tap Inspect and click on ‘Add Secure 24″. Simple as that.

Secure24 Integration
Tap on Secure24 to select it as a Publishing destination when your client asks for more information about their alarm or security system. Your client’s information and the address of the home will be sent so Secure24 can follow up with them when you publish the report.

Publish to Secure24
What if there is no alarm in the home?  What if your client is not interested? No worries. Just uncheck Secure24 and your client will not hear from them.