Earn by Learning at Tap Inspect Academy

tap-inspect-academy-page

Most Tap Inspectors get up and running with minimal assisted support. When questions come up, they find their own answers in the Help Center, our blog, or others in our Tap Inspect Facebook group. But this doesn’t always work for every inspector.

  • Do you want a more structured approach to mastering Tap Inspect?
  • Are you not always sure of the questions you need to ask?
  • Do you sometimes have trouble knowing where to look for answers on your own?

We launched Tap Inspect Academy to put all of our best practices and step-by-step tutorials in one place. Each course focuses on one of the big ideas needed to master Tap Inspect and help transform your inspection business.

We are so confident that you will be successful after completing the Tap Inspect Academy courses that we will pay you to do it. You not only get to learn everything we know, but you will also earn subscription credits in the process.

Learn at Your Own Pace

Tap Inspect Academy is an online school just like the online learning you used while becoming licensed or certified as a home inspector.

Each Tap Inspect Academy course builds on the concepts mastered in the previous course. Smaller courses like Getting the Best Support take less than 30 minutes for most people to complete.

Longer and more involved courses, like Master the Basics of Tap Inspect, take longer. We have broken these down into sections that most people can complete in one sitting of 15 minutes or less.

Enroll Today and Earn Subscription Credits

Go to Tap Inspect Academy and enroll today!

Start with Getting the Best Support to set yourself up for success before diving into Mastering the Basics of Tap Inspect. As you complete each course, grab your diploma and send it to info@tapinspect.com. We will add the subscription credits to your account.

NEW: Tap Inspect 6.0 Modern App Experience

Tap Inspect 6.0 is here, and it contains both a new and improved app experience and the legacy experience you have been using.

The Tap Inspect mobile app has been rebuilt from the ground up with a new modern interface, hi-res photos, HTML reports, and more.

We have been working for years to make these improvements. We’re only getting started on building a better inspection experience.

More than likely, you have already installed Tap Inspect 6.0 and do not even know it.

Don’t worry! The new interface is invitation-only as we continue to add new features and enhancements. You can stay with the legacy interface for a bit longer if you like.

New Modern Interface

The main screen is now a calendar to help you quickly see what you have going on today, tomorrow, and next week.

All of your templates, reports, and saved comments are still there, and the report writing workflow has not changed. The new improvements will not slow you down.

Go into a Job, and you can see a lot more information than the legacy app experience provides. If you have been using Autopilot or your web account to schedule new jobs, this will look very familiar.

There is notes feed just like in your web account. Autopilot Agreements and Invoices are also now visible in the mobile app.

Custom Comment Types

Your Saved Comments are available and still have the same Deficiency and Informational comment types as they always have. With the modern app experience, you can take advantage of custom comment types.

Define as many different comment types as you need to report your findings. Flag the comment types you want to be displayed on the report summary. Comment icons have been replaced with color-coding to let you use as many different comment types as you like.

Hi-Res Photos with HTML Reports

Your clients and their agents experience your work through Messaging and the Client Portal. We have migrated most of your Report Publishing settings to make your transition from the legacy to the modern experience as painless as possible.

With the modern experience, your clients and agents view your Reports as an HTML web page. They can also download the full report as a PDF or just the report summary if they want to keep a copy for their records.

The HTML web report will provide options for customization and rich content delivery to your clients. Click on any image to view the full hi-res image on the web.

The new custom comment types let you share a filterable report summary to make digesting long inspection reports easier for your client and their agents.

Team Features

One of the most significant parts of building the new app experience has been to make it easier for you to manage your inspection team from your device while everyone is out in the field.

There are quite a few multi-inspector Team specific improvements to the modern app experience.

  • Shared Team Templates
  • Edit Team Jobs from the mobile app
  • Assign or reassign jobs from the mobile app.
  • Co-inspect the same job from your own account.

We believe that these updates will make it more and more possible to run your entire inspection business from your phone. Managing your team of inspectors is just a small part of that. We think you will be amazed at what we have on the drawing board.

Get the Modern Experience Today

We’re excited about the opportunities the new mobile app has given us. We’re only getting started on building a better inspection experience from here.

When you are ready to take the leap, take a moment to review the Getting Started Guide. Once you have verified your account is eligible, contact support to verify you are eligible for the modern experience, and they will help you make the change.

Price Increase Details and Why They are Happening

We will be increasing prices for all subscription plans on July 15, 2021.

The cost of Pay As You Go reports will be increasing to $150 for 20 reports. Reports will no longer expire after a year.

The cost for new Unlimited plan subscribers will be increasing to $90 per month.

The cost for new Team plan subscribers will be increasing to $90 per month plus $45 per each additional inspector on the team.

How does this affect you?

All of our subscribers are very important to us. Your loyalty and support are what has helped us grow and improve Tap Inspect to where it is today. With that in mind we want to help you transition to the new pricing over time in as painless manner as possible.

Unlimited and Team Plans

All current Unlimited and Team subscribers will transition into the new pricing over a full year in three steps.

  • On July 15, 2021 the cost will increase to $70 per month
  • On January 15, 2022 the cost will increase to $80 per month
  • On July 15, 2022 the cost will increase to $90 per month.

For Team plans the cost of each additional inspector will increase in the same manner.

  • On July 15, 2021 the cost per additional inspector will increase to $35 per month
  • On January 15, 2022 the cost per additional inspector will increase to $40 per month
  • On July 15, 2022 the cost per additional inspector will increase to $45 per month

Pay As You Go Plan

Existing Pay As You Go subscribers have a few different options before the July 15, 2021 price increase. 

Option 1: Buy more reports at the current price of $125 for 25 reports before the price increase. As an added bonus, these reports will not have an expiration so you can stock up while you are still busy. 

Option 2: Switch to an Unlimited plan before the price increases. This would make you eligible for the Unlimited plan gradual price increase.

Why are we raising prices?

This is our first price increase in 10 years, and it’s coming after making a multi-year investment into improving and expanding Tap Inspect to better serve inspectors just like you.

We’ve been receiving incredible feedback from inspectors using our new Autopilot features to reduce the hassle of operating their business with easy scheduling, automated client messaging, e-signing agreements, and inspection invoicing.

And our beta audience is loving the upcoming new version of our mobile app. The high-res photos, updated html reports, and more comment types will wow your clients and agents. 

The new mobile app with Autopilot features built-in will get you close to running your entire inspection business directly from your phone or tablet.

These are very exciting times at Tap Inspect and we are so happy you will be with us to enjoy the new features and improvements in the pipeline.

New: Save Time and Simplify your Inspection Business with Autopilot

No Hassle Scheduling

There is so much more to running a home inspection company than just doing inspection reports. That is why we built Autopilot.

Autopilot is a suite of powerful features that automate job scheduling and the back office tasks of providing your home inspection services. It is our biggest update since we launched Tap Inspect over 10 years ago.

We had three goals when building Autopilot.

  1. Reduce the hassles of providing home inspection services.
  2. Save you the time spent doing repetitive scheduling chores.
  3. Deliver a better inspection experience to your clients and your agents.

We translated all of the best practices that we’ve developed in our 20+ years of personal experience in the home inspection industry into building a shockingly easy-to-use system. It is simple, sleek, and efficient. Just like the Tap Inspect reporting app.

Autopilot is based on the idea that clients contact you to provide some type of service. Usually a service like a home inspection. Once you set up your services Autopilot takes care of the rest. Just set it and forget it to prevent costly mistakes and remove worry. Learn more about Services in our help center.

Have confidence that you are providing a professional experience, regardless of how busy you are. You will have happier client relationships by earning more positive reviews and referrals to grow your business.

Scheduling Made Simple

When it comes to booking new inspection jobs it usually comes down to availability and price. Scheduling jobs with Autopilot makes it simple to get to both quickly and simply. We designed the scheduling workflow based on how you already talk to potential clients on the phone.

Your Tap Inspect calendar makes it easy to find open availability at a glance, even with multiple inspectors. Connect your personal Google calendars to block out time so you don’t double book.

The simple price calculator easily lets you bid the job on the phone so you can book it on the first call. Then it’s as easy as getting the property information and the people involved.

Provide a Better Inspection Experience

The web based Client Portal provides a professional experience to your clients and agents by putting everything related to their inspection in one place. To add more of a professional touch it is branded with your Company and User information.

Client Portal

Clients & agents are kept notified with important updates or when they need to take action with Autopilot’s automated Messaging system.

There’s no need to manually send messages. You can also customize the messaging language across all of the automated emails.

Agreements and E-Signing

Autopilot Agreements help prevent a simple mistake from costing you thousands later. Reduce your home inspection liability by sending your agreements as soon as you schedule a new job and by requiring signatures on your agreements before anyone can access your inspection results. Your clients can electronically sign or sign in person on your device when you are at the job.

Agreements are automatically added and sent before the scheduled job to give your client plenty of time to review and ask any questions. Add one or multiple agreements for each job. You can also add or remove agreements after the job has been confirmed.

Autopilot Agreements are much cheaper than services like Docusign and easier than manually sending agreements from another service. Learn more about Agreements in our help center.

Invoicing and Price Calculators

Autopilot Invoices are created for you automatically from the services you are providing on the job. The Invoice feature lets you choose to require payment before clients can access the inspection results so you can quit chasing clients or manually sending reminders for payment.

Invoicing & Price Calculator
The Invoice feature is also what lets you do near instant pricing of potential jobs while you are still on the phone with a potential client so you can respond quickly & win more jobs.

No more guesstimating because Autopilot does the math for you. The customizable price calculators work for any business and accommodate multiple variables like square feet, travel distance, age of home, crawlspace, etc They even work with optional add-on services like Radon Testing, etc Learn more about Invoicing in our help center.

Online Payments

Tap Inspect Payments is an optional feature that provides a Pay Now button on your invoices. That makes it quick and easy to get paid by your clients. You will often get paid before you even show up for the inspection.

With Tap Inspect Payments there is no more switching between payment systems or double entry job prices and contact info. You can accept payment through the mobile app at the job site, over the phone in the office, or clients can pay directly from the Client Portal.

Accept all major credit cards and the fees are competitive with other credit card processing alternatives. Learn more about Payments in our help center.

Get Started with Autopilot

Some home inspectors will only need the ability to send agreements and collect signatures. Other inspectors may also want the ability to send invoices and to enforce payment before anyone can access the inspection results. You choose what features and what restrictions you want to enforce for your clients.

The best part is that you can start today without any extra costs because all these features are included in your existing Tap Inspect subscription.

Getting started is simple. Go to your Autopilot settings page of your web account to take the Quick Tour. Then use our 4 step setup wizard that will help you set up your first Service along with a sample agreement and some default pricing to get you up and running.

Get started with Autopilot to take control of your business today!

Sync Tap Inspect With Your Google Calendar

Keeping your appointments straight and knowing when you are free gets tough for a home inspector. It is easy to double book a job or schedule a job when you have another commitment. Even worse is having to call a possible client back because you do not immediately know when you are available.

An online calendar is the easiest way to avoid those problems. They make keeping track of your availability and scheduled jobs a breeze. You can even turn on alerts to remind you of upcoming events.

Free services like Google Calendar allow you to access your calendar from multiple devices like an iPhone, a tablet, and any web browser. Google Calendar is also supported by all the other major calendars like OutlookApple iCloud Calendar, and dozens of other services and platforms. Including Tap Inspect.

Setup the Integration

Point your web browser to https://app.tapinspect.com/integrations (login with your email and password if needed) and click on Add Google Calendar to activate it for your account. From there it is as simple as following the prompts.

Get more details on setting up the integration from our help center.

Using the Integration

Each new job you add in Tap Inspect will be pushed to your calendar as a new event. By tapping on the the event on your calendar you can see the details of the job. There also a link that takes you to the job details on your web account.