How Do Home Inspectors Make Contact?

We wanted to know how real home inspectors personalize their businesses, so we made it our question of the month. Here’s what’s working for you:

“I try to maintain periodic contact with all of my previous clients, via email. Several times a year, I’ll pass on maintenance tips, mold and radon (indoor air quality) information or information about recalled products from the Consumer Product Safety Council…I receive a lot of positive response from this. In staying on the front page with my clients, they are quick to refer me to friends and family. In slow times (which we have all seen too much of), I send out emails to my previous clients offering annual maintenance evaluations of their homes, with energy conservation tips provided.”

~ Mark Cordle, CEO of Echota Home Inspections in Atlanta, Georgia

“I invite all of my clients to take a survey on the quality of the inspection report. Once they do, they’re entered into a drawing to win a $25 gift certificate to Home Depot. I also follow up after a while to let them know that they can contact me an ask questions even after they’ve moved in.”

~ Michael Wirth, home inspector and co-founder of Tap Inspect in Louisville, Kentucky

“I simply give them the best inspection and report there is. I spend all the time that’s necessary explaining items and concerns during the inspection. I am not afraid to recommend the tradesmen I have used for years in my building business. I treat every client like family. No gimmicks or tricks, just the best experience possible!”

~ Jim Dietrich, AAA Home Inspections in Flushing, Michigan

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