How Simple Pricing Helps Land More Inspections

Landing a new home inspection client usually comes down to only two things. Can you do the inspection within the time allowed in their purchase contract? Is your price reasonable?

In a Porch survey of 998 home buyers, 72% only considered one inspector before deciding who to hire. That fits with the home inspection industry opinion that the first home inspector to talk to a buyer will usually get the job. So why do so many home inspectors stress so much about their pricing?

Do you Guesstimate or Complicate Your Pricing?

A lot of home inspectors seem to “just know” what the price should be once they’ve talked to someone about a job. I’ve heard more than one inspector say “That will be $350 for that size home” while talking on the phone and driving down the highway. It’s pretty much just a guesstimate so they can get to a yes or a no and get on with their day.

Others have incredibly complicated pricing models that take into consideration almost everything they could know about the property and the job. How far away is it? How many square feet is the home? What is the age of the home? Is there a crawl space? And more!

It can turn into a game of twenty questions and your potential client might not even know most of the answers. That is not way to help a new client feel comfortable and confident that you will help them through the home inspection process.

Keep it Simple

Autopilot starts you out with the most common industry pricing model. There is a base price that goes up based on how much larger the home is above some minimum. You only need one piece of information about the home, the square feet, and the pricing calculator does all the math for you.

autopilot-price-calculator

You know your market best. Is the base price too low? Is it too high? Adjust it to what makes sense in your area. Is the minimum square feet ending up being too large of a home? Adjust it to fit the types of homes you typically inspect.

Why Simple Pricing Works

Simple pricing helps land more inspections because your new client feels comfortable with you and does not get overwhelmed. Remember, the home inspection process is just another step in the Homebuyer’s Journey.  When we help our clients feel comfortable and cared for an extra $25 or $50 becomes a small price to pay. You become their home inspection hero by guiding them through the home inspection process.

New: Save Time and Simplify your Inspection Business with Autopilot

No Hassle Scheduling

There is so much more to running a home inspection company than just doing inspection reports. That is why we built Autopilot.

Autopilot is a suite of powerful features that automate job scheduling and the back office tasks of providing your home inspection services. It is our biggest update since we launched Tap Inspect over 10 years ago.

We had three goals when building Autopilot.

  1. Reduce the hassles of providing home inspection services.
  2. Save you the time spent doing repetitive scheduling chores.
  3. Deliver a better inspection experience to your clients and your agents.

We translated all of the best practices that we’ve developed in our 20+ years of personal experience in the home inspection industry into building a shockingly easy-to-use system. It is simple, sleek, and efficient. Just like the Tap Inspect reporting app.

Autopilot is based on the idea that clients contact you to provide some type of service. Usually a service like a home inspection. Once you set up your services Autopilot takes care of the rest. Just set it and forget it to prevent costly mistakes and remove worry. Learn more about Services in our help center.

Have confidence that you are providing a professional experience, regardless of how busy you are. You will have happier client relationships by earning more positive reviews and referrals to grow your business.

Scheduling Made Simple

When it comes to booking new inspection jobs it usually comes down to availability and price. Scheduling jobs with Autopilot makes it simple to get to both quickly and simply. We designed the scheduling workflow based on how you already talk to potential clients on the phone.

Your Tap Inspect calendar makes it easy to find open availability at a glance, even with multiple inspectors. Connect your personal Google calendars to block out time so you don’t double book.

The simple price calculator easily lets you bid the job on the phone so you can book it on the first call. Then it’s as easy as getting the property information and the people involved.

Provide a Better Inspection Experience

The web based Client Portal provides a professional experience to your clients and agents by putting everything related to their inspection in one place. To add more of a professional touch it is branded with your Company and User information.

Client Portal

Clients & agents are kept notified with important updates or when they need to take action with Autopilot’s automated Messaging system.

There’s no need to manually send messages. You can also customize the messaging language across all of the automated emails.

Agreements and E-Signing

Autopilot Agreements help prevent a simple mistake from costing you thousands later. Reduce your home inspection liability by sending your agreements as soon as you schedule a new job and by requiring signatures on your agreements before anyone can access your inspection results. Your clients can electronically sign or sign in person on your device when you are at the job.

Agreements are automatically added and sent before the scheduled job to give your client plenty of time to review and ask any questions. Add one or multiple agreements for each job. You can also add or remove agreements after the job has been confirmed.

Autopilot Agreements are much cheaper than services like Docusign and easier than manually sending agreements from another service. Learn more about Agreements in our help center.

Invoicing and Price Calculators

Autopilot Invoices are created for you automatically from the services you are providing on the job. The Invoice feature lets you choose to require payment before clients can access the inspection results so you can quit chasing clients or manually sending reminders for payment.

Invoicing & Price Calculator
The Invoice feature is also what lets you do near instant pricing of potential jobs while you are still on the phone with a potential client so you can respond quickly & win more jobs.

No more guesstimating because Autopilot does the math for you. The customizable price calculators work for any business and accommodate multiple variables like square feet, travel distance, age of home, crawlspace, etc They even work with optional add-on services like Radon Testing, etc Learn more about Invoicing in our help center.

Online Payments

Tap Inspect Payments is an optional feature that provides a Pay Now button on your invoices. That makes it quick and easy to get paid by your clients. You will often get paid before you even show up for the inspection.

With Tap Inspect Payments there is no more switching between payment systems or double entry job prices and contact info. You can accept payment through the mobile app at the job site, over the phone in the office, or clients can pay directly from the Client Portal.

Accept all major credit cards and the fees are competitive with other credit card processing alternatives. Learn more about Payments in our help center.

Get Started with Autopilot

Some home inspectors will only need the ability to send agreements and collect signatures. Other inspectors may also want the ability to send invoices and to enforce payment before anyone can access the inspection results. You choose what features and what restrictions you want to enforce for your clients.

The best part is that you can start today without any extra costs because all these features are included in your existing Tap Inspect subscription.

Getting started is simple. Go to your Autopilot settings page of your web account to take the Quick Tour. Then use our 4 step setup wizard that will help you set up your first Service along with a sample agreement and some default pricing to get you up and running.

Get started with Autopilot to take control of your business today!