Using the ISN Repair Request List with Tap Inspect

Repair Request List Tool
The ISN Repair Request List (RRL) tool lets your agents build a repair request without having to copy and paste from the report PDF into another document.

It uses your Tap Inspect Report Summary to build a list of the biggest issues found during the home inspection. The agent can then choose which items to add to the repair request and how to request the repair is done.

The Repair Request List tool is part of the ISN Real Estate Dashboard that is provided to every ISN user. Tap Inspect is one of the only 3rd party reporting system that has the ability to utilize the RRL.

If you are looking for ways to add more value to your home inspections or looking for a way to stand out this article is for you. We will go over how to set up the RRL and how to use the Tap Inspect integration.

Setting up the Integration

Once you have set up your Tap Inspect <> ISN integration is there is nothing left to do from the Tap Inspect side. There are a few steps that may need to be done in your ISN. Take a look at the ISN Repair Request List help document for some links to help you along.

Using the Integration

The Repair Request List tool is just another part of the Tap Inspect <> ISN Integration. There is nothing else you need to do to use it. Just publish your report to ISN and the Report Summary data will be there.

If you make any changes to a report its no problem. Just re-publish the report and make sure you send it to ISN again. The Report Summary data will be updated for you.

There are a few big things to remember while using the tool. Only reports going forward will have the Repair Request List available. If you published reports to ISN before we added this to our ISN integration they may not have the Report Summary data. Just republish any old reports and it will get generated.

The other thing to remember is that agents will not be able to use the Repair Request List tool until the order has been COMPLETED. It also looks like that if you have turned on the the PAID or SIGNED requirements to view a report the agent will also not be able to use the Repair Request List.


Watch My Webinar on the Repair Request List

Cheré Bossard, the Lead Trainer from ISN joined me for a webinar where we talked about ISN and the Repair Request List. I really enjoyed the conversation and think there are lots of great ideas.

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