SMS & Messaging Terms

Last updated: September 2, 2026

Tap Inspect, Inc. (“Tap Inspect,” “we,” “our,” or “us”) is the provider of a mobile application and/or related services, offered on a software-as-a-service (SaaS) basis through our URL: https://app.tapinspect.com (the “Application”) which includes an SMS messaging feature.

These SMS Messaging Terms & Conditions apply to both Home Inspection Service Providers and Home Inspection Purchasers, as defined in the Terms of Service, which are made part of and incorporated herein. As part of the Application, Home Inspection Service Providers may send transactional SMS messages to their clients (i.e., Home Inspection Purchasers) and these SMS Messaging Terms & Conditions govern such transmission and receipt of text messages sent through the Application.

Tap Inspect Disclaimer

TAP INSPECT PROVIDES THE APPLICATION THAT ENABLES TEXTING BETWEEN HOME INSPECTION SERVICE PROVIDERS AND HOME INSPECTION PURCHASERS. THE HOME INSPECTION SERVICE PROVIDER, AND NOT TAP INSPECT, IS RESPONSIBLE FOR THE CONTENT OF MESSAGES SENT THROUGH THE APPLICATION AND FOR OBTAINING ANY LEGALLY REQUIRED CONSENT TO SEND SUCH TEXT MESSAGES. TAP INSPECT ACTS SOLELY AS A TECHNOLOGY PROVIDER AND DOES NOT ORIGINATE, DIRECT, CONTROL, REVIEW, ENDORSE, OR ASSUME RESPONSIBILITY FOR THE CONTENT OF MESSAGES SENT BY HOME INSPECTION SERVICE PROVIDERS. MESSAGES TRANSMITTED THROUGH THE PLATFORM ARE CREATED AND CONTROLLED BY THE APPLICABLE SERVICE PROVIDER. TAP INSPECT DOES NOT VERIFY, MONITOR, OR GUARANTEE THE ACCURACY, COMPLETENESS, LEGALITY, OR APPROPRIATENESS OF ANY MESSAGE CONTENT AND DISCLAIMS ALL RESPONSIBILITY ARISING FROM SUCH CONTENT TO THE FULLEST EXTENT PERMITTED BY LAW.

Message Purpose & Content

If a Home Inspection Purchaser opts in, you expressly agree to receive text messages from a Home Inspection Service Provider related to your home inspection service, which may include:

Appointment confirmations
Inspection reminders
Notifications when inspection results are available
Service-related updates or status notifications

SMS messages are informational and service-related only and are not promotional in nature. Neither Home Inspection Service Providers nor Home Inspection Purchasers shall use the Application’s text messaging feature for unlawful, abusive, harassing, fraudulent, or unauthorized purposes.

TEXT MESSAGING THROUGH THE PLATFORM IS NOT INTENDED FOR EMERGENCY COMMUNICATIONS. DO NOT USE SMS MESSAGES TO REPORT EMERGENCIES OR REQUEST URGENT ASSISTANCE. IF YOU REQUIRE IMMEDIATE ASSISTANCE, CONTACT EMERGENCY SERVICES OR THE APPROPRIATE AUTHORITIES DIRECTLY.

Message Frequency

Message frequency varies but typically does not exceed up to 3 messages per inspection (confirmation, reminder, and results notification).

How You Opt-In

A Home Inspection Purchaser may opt in by providing your mobile phone number directly to the Home Inspection Service Provider during scheduling or account setup and consenting to receive service-related SMS text messages.

Consent may be collected by the Home Inspection Service Provider through:

An online scheduling or intake form that includes SMS disclosure
Verbal consent provided during scheduling using a documented consent script

Consent applies only to the Home Inspection Service Provider a Home Inspection Purchaser engages with and only for service-related communications.

Message & Data Rates

Text messaging services may not be available on all wireless carriers. Wireless carriers are not liable for delayed or undelivered text messages. Message and data rates may apply depending on your mobile carrier and plan.

Text message delivery is subject to effective transmission by your wireless service provider and may not be available in all areas or at all times. Neither Tap Inspect nor the applicable Home Inspection Service Provider guarantee the delivery, timeliness, or availability of text messages.

Opting Out

A Home Inspection Purchaser may opt out of receiving SMS messages at any time by replying:

STOP — to unsubscribe from messages
HELP — for additional information

After opting out, a Home Inspection Purchaser will no longer receive SMS messages from that Home Inspection Service Provider unless you opt-in again.

Support

For questions about an inspection or the content of messages you receive, please contact the Home Inspection Service Provider directly.

For questions about the Application, visit: https://www.tapinspect.com/.

Home Inspection Service Provider Responsibilities

Home Inspection Service Providers agree that:

All communications transmitted through the Application will comply with applicable law;
You will not use the Application to transmit any communication that is unlawful, deceptive, misleading, fraudulent, harassing, defamatory, threatening, abusive, obscene, infringing, or otherwise objectionable;
You will obtain all rights, permissions, notices, and consents necessary to send communications through the Application; and
You will not send marketing or promotional text messages through the Application.

Home Inspection Purchaser Responsibilities

Home Inspection Purchasers agree that:

You are the authorized user of the mobile telephone number provider;
The mobile number you provide is current and accurate; and
You will promptly update the Home Inspection Service Provider if your phone number changes.

Privacy & Data Use

Tap Inspect processes SMS messages and phone numbers on behalf of Home Inspection Service Providers solely to deliver service-related communications.

Tap Inspect does not use end-recipient phone numbers for its own marketing purposes and does not sell or share this information for unrelated third-party marketing.

SMS is not a secure means of communication. Do not send Social Security numbers, financial account information, passwords, payment card data, or other sensitive or confidential information through text messages.

For more information, please review:

Tap Inspect Terms of Service: https://www.tapinspect.com/tos
Tap Inspect Privacy Policy: https://www.tapinspect.com/privacy/

Changes to These Terms

These SMS Terms may be updated periodically to reflect changes in legal, regulatory, or operational requirements. Updates will be posted on this page.