EULA

Last updated: September 21, 2026

IMPORTANT NOTICE: THIS EULA CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER. THESE PROVISIONS AFFECT YOUR LEGAL RIGHTS AS DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW. PLEASE READ CAREFULLY.

The mobile application and/or related services offered on a software-as-a-service (SaaS) basis through our URL: https://app.tapinspect.com (collectively, the “Application”) is hosted and maintained by Tap Inspect, Inc. (“Tap Inspect,” “we,” “our,” or “us”) and is governed by this End User License Agreement (EULA). By using the Application, you signify your assent to this EULA. If you do not agree to this EULA, do not use the Application.

You are subject to this EULA if you have received home inspection services from a home inspection company (i.e., a Home Inspection Purchaser as defined in the Terms of Service) – for example, you had a home inspected and received a report through Tap Inspect. Use of the Application is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law.

Use of Application

The Application is proprietary to Tap Inspect and is protected by intellectual property laws and other laws. Your access to the Application is licensed and not sold. Subject to your compliance with this EULA, Tap Inspect agrees to provide you access to the Application on a personal, non-transferable basis solely to access your home inspection reports, pay your home inspector, and communicate with your home inspector. You are subject to Tap Inspect’s SMS Terms & Conditions to the extent you permit text message communications through Tap Inspect’s SMS features.

You acknowledge and agree that the Application is provided by us and not any third party (e.g. a mobile app store like Apple or Google) and that we are solely liable and responsible for the Application provided to you by us under this EULA.

You are solely responsible for all fees charged by and owed to the home inspection company for the home inspection services provided. In no event will Tap Inspect be liable for any inspection fees or any other fees charged by the home inspection company for the home inspection services. You are responsible for providing a valid credit card number and/or other payment information and you represent and warrant that (i) you are an authorized user of the credit card number provided; and (ii) you agree to pay all charges resulting from the home inspection services.

Ownership

You acknowledge that Tap Inspect and/or its licensors own all right, title and interest in, and retain any copyright and other intellectual property rights in all content provided through the Application and collected, developed or licensed by Tap Inspect and/or its licensors for use in conjunction with the Application (collectively “Tap Inspect Content”). For clarification purposes, this does not include the home inspection reports, which are owned by Home Inspection Service Providers as further described in the Section titled “Your Data.” The Application and Tap Inspect Content and all derivatives shall be and remain the property of Tap Inspect or third parties which have granted Tap Inspect the right to license the Application and you shall have no rights or interests therein except as set forth in this EULA.

You acknowledge and agree that Tap Inspect (and not any third party such as a mobile app store provider) shall be solely responsible to investigate, defend, settle and discharge any third-party claims that the Application infringes any United States patent right, copyright, trade secret or other intellectual property right of such third party. You agree to notify Tap Inspect immediately in writing of any such claim and to cooperate as reasonably necessary in the defense and settlement of such claim.

Rights and Restrictions

Rights. Tap Inspect hereby grants you a limited, non-exclusive, revocable, non-transferable, and non-sublicensable right to access the Application and the Tap Inspect Content only for your personal purposes. Such use includes the right to receive reports and communications related to the home inspection services our customer (i.e. the home inspector) provides through the Application on any device (mobile or otherwise) that you own or control in accordance with this EULA. No licenses or rights are granted to you by implication or otherwise regarding any Tap Inspect intellectual property rights except as expressly set forth herein. “Intellectual property rights” means patents, copyrights, moral rights, trademarks, trade dress, and trade secrets, whether registered or not, in any jurisdiction (i.e., the United States, a foreign country, or international convention or treaty). NOTE: Any access by an iPhone or iPad is also subject to the usage rules set forth in the Apple App Store Terms of Service which you acknowledge that you have had an opportunity to review.

No Copies. You shall have no right to make or use copies of the Application or any portion thereof. Your access to any Tap Inspect documentation is solely for your use with the Application. Without the prior written permission of Tap Inspect (or its applicable licensor), you may not publish, copy, reproduce, distribute, transfer, upload, post, transmit, or otherwise use, in whole or in part, any Tap Inspect Content contained on or provided through the Application. Requests for Tap Inspect’s permission to publish, copy, reproduce, distribute, transfer, or otherwise use such Tap Inspect Content may be sent to Tap Inspect using the contact information below.

Restrictions: Except as otherwise permitted under this EULA, you shall not (and shall not assist any third party to): (i) violate the license granted for the Application; (ii) violate this EULA; (iii) use any automated system (such as robots, spiders, offline readers, or scrapers) to access the Application; (iv) decompile, disassemble, or otherwise reverse engineer or attempt to reconstruct or derive any source code (or underlying ideas, algorithms, structure or organization) from the Application or from any other information by any means whatsoever; (v) distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, disclose or allow use of any of the Application or Tap Inspect Content in any format through any timesharing device, service bureau, network or by any other means, to or by any third party; (vi) copy, adapt, modify or create a derivative work of the Application or Tap Inspect Content or any portion thereof; (vii) interfere with the operation of the Application, including attempting to or acting to encumber the Application, bypass system access restrictions, circumvent or disable security measures of the Application, introduce any malicious code, virus or other harmful, or deleterious code, files, scripts, agents or programs; (viii) use the Application in a way that violates a third-party’s intellectual property rights; or (ix) use the Application with an intent to violate applicable laws and regulations, including without limitation an intent to harvest or sell any personal information, send unsolicited mail/calls/texts, or recruit/solicit or contact any user for any purpose not intended by the Application or permitted under this EULA, or submitting information that is libelous, tortuous, infringing, harassing, hateful, illegal, profane, obscene, defamatory, threatening, or discriminatory, or that advocates, promotes, or encourages inappropriate activity, conduct that would be considered a criminal offense, or conduct that would give rise to civil liability or violate any law. You also agree not to use the Application or any Tap Inspect Content available through the Application to build or train a competing product.

No Spam. You agree that you will not upload or transmit any communications or content of any type through the Application that infringe or violate any rights of any party. By submitting communications or content through the Application or by email to us, you agree that such submission is non-confidential. You may not use the Application to send unsolicited commercial emails to any person.

If we determine that your use of the Application violates any of your obligations in C. or D. above, or threatens or potentially harms another user, otherwise violates this EULA, or has the potential to harm Tap Inspect’s intellectual property rights in the Application, then we reserve the right to limit, suspend, or cancel your access to the Application.

Your Data

Home Inspection Service Providers (as defined in the Terms of Service) own the reports and findings provided through the Application and grant you a use right to such reports as part of their services on your behalf. Tap Inspect acknowledges that you own all right, title and interest in your personal information uploaded or entered through the Application (“User Data”). We may, in our sole discretion, allow you to post, upload, publish or submit User Data through the Application. By providing us with your User Data, you grant us a worldwide, non-exclusive, transferable, royalty-free, sublicensable license to use, copy, adapt, modify, transfer, publicly display, disclose or allow use of such User Data by Tap Inspect and its third party providers as needed, to provide the Application, to connect users, or respond to communications with you about the Application or Tap Inspect Content. You are solely responsible for all User Data that you provide to us through the Application. You represent and warrant that: (i) you have all rights, title and interest necessary to provide the User Data (including the above license grant); (ii) if required, that you have acquired consent or provided consent for such license grant; (iii) neither the User Data nor your provision to us of the same for use under the above license will infringe, misappropriate, or violate any third-party’s intellectual property rights; and (iv) the User Data will comply with applicable law. If we determine that any User Data violates any of these representations and warranties, threatens or potentially harms another user, violates this EULA, or has the potential to harm Tap Inspect’s intellectual property rights in the Application, then we reserve the right to remove such User Data and may limit, suspend, or cancel your access to the Application.

Privacy

Our Privacy Policy describes how we collect, use, and share your personal information. Our obligations regarding your personal information are addressed in our Privacy Policy.

Changes to the Application

We may automatically update the Application to fix bugs, add features, and improve the Application without notice. We may modify or discontinue features of the Application or discontinue the Application altogether with or without notice, and we’re not liable for the impact of doing so. We’ll make reasonable efforts to give advance notice of changes that materially reduce functionality for which you are actively paying. Tap Inspect has no obligation to update Tap Inspect Content presented on the Application, so information contained therein may be out of date at any given time.

No Guaranteed Availability or Response Time

We don’t currently offer a service-level agreement or guarantee any specific level of uptime or support response time. The Application is provided “AS IS” and “AS AVAILABLE,” consistent with the Disclaimer of Warranties below. We do publish target support response times in our help center as a matter of practice: that remains a service commitment for which we aim.

You agree that from time to time the Application may be inaccessible or inoperable for various reasons, including: periodic maintenance procedures or upgrades (“Scheduled Downtime”); Application malfunctions; and causes beyond the control of Tap Inspect, or which are not reasonably foreseeable by Tap Inspect, including the interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures (collectively “Non-Scheduled Downtime”). Tap Inspect will use commercially reasonable efforts to: (i) provide at least twenty-four (24) hours’ notice by posting notice to the sign-in screen in the event of any Scheduled Downtime; and (ii) minimize any disruption, inaccessibility and/or inoperability of the Application in connection with Non-Scheduled Downtime. Current system status, including any active Scheduled or Non-Scheduled Downtime, is available at https://status.tapinspect.com/.

You acknowledge and agree that no third party (e.g., a mobile app store provider) has any obligation whatsoever to furnish any maintenance and support services with respect to the Application provided under this EULA.

Limitations

Access. You shall be solely responsible for providing, maintaining and ensuring compatibility with the Application access requirements, all hardware, software, electrical or other physical requirements for your use of the Application, including without limitation, mobile devices, telecommunications and internet service provider access, connections, links, web browsers or other equipment, programs and services required to access the Internet or to use the Application. Additionally, because the Application is accessed via the Internet or a mobile carrier, you may have connection issues due solely to your own Internet or telecommunications service provider sor other technological access requirements. We are not responsible for any third-party access requirements (e.g. your Internet service provider).

Supplier Limitation. You agree that the Application is proprietary to Tap Inspect, but access to the Application may include hardware, software elements and other proprietary materials from Tap Inspect’s licensors and that may be subject to license restrictions. Consequently, your access to the Application may be subject to the license limitations of Tap Inspect’s licensors. You acknowledge and agree that no third party (e.g., a mobile app store provider) is a Tap Inspect licensor as used in this EULA and that such third parties have no liability or obligation with respect to the Application provided under this EULA.

Disaster Recovery and Business Continuity

We maintain our own internal practices for data backup, disaster recovery, and business continuity, and we may change them at our discretion. We don’t commit to a specific recovery time as part of this EULA.

Links to Other Sites

The Application may link to third-party sites. We’re not responsible for their content or practices of such third parties.

Term/Termination

Term. Your Application use rights will commence upon your invitation to access the Application to view your home inspection reports, pay your home inspector, and communicate with your home inspector.

Termination. Tap Inspect may terminate your access at any time upon notice for your material breach of this EULA.

Disclaimer of Warranties

No Liability. Tap Inspect does not sell or otherwise provide the home inspection services. Any terms, including payment terms, of home inspection services, are as specified between you and the home inspection company you hire to provide such services. Tap Inspect’s provision of the Application is our sole obligation which is further subject to the disclaimer below. You acknowledge and agree that Tap Inspect is not liable for the provision of home inspection services or any warranty or claim related to the home inspection services. Tap Inspect does not endorse, warrant or make any representation concerning any user, any third-party link or information provided through the Application, or the home inspection services provided by a home inspection company. By using the Application, you understand and agree that any legal remedy or liability that you seek to obtain for actions or omissions of other users or other third parties will be limited to a claim against those particular users or other third parties. You agree not to attempt to impose liability on or seek any legal remedy from Tap Inspect with respect to such third parties’ acts or omissions.

Disclaimer. As noted in this EULA, the Application and any Tap Inspect Content contained on or provided through the Application are provided on an “AS IS” basis. Any access to the Application is voluntary. If you download or print any Tap Inspect Content for personal use, you must retain all copyright and other proprietary notices contained thereon. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAP INSPECT DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DON’T WARRANT THAT THE APPLICATION WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY ERRORS WILL BE CORRECTED. TAP INSPECT MAKES NO WARRANTY AS TO ANY RESULTS THAT MAY BE OBTAINED BY USE OF THE DATA AND TAP INSPECT CONTENT PROVIDED THROUGH THE APPLICATION ITSELF. TAP INSPECT WILL REGARD ALL ACCESS AS VOLUNTARY AND AT YOUR SOLE RISK. IN ADDITION, YOU ACKNOWLEDGE AND AGREE THAT TAP INSPECT (INCLUDING ITS LICENSORS) SHALL NOT BE LIABLE IN ANY WAY FOR ANY DATA PROVIDED THROUGH THE APPLICATION FROM A THIRD-PARTY DATA PROVIDER AND THAT ALL SUCH DATA IS PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF SUCH DATA IS AT YOUR SOLE RISK. Some jurisdictions do not allow the exclusion of implied warranties, so this exclusion may not apply to you.

App Store Disclaimer. You acknowledge and agree that third party mobile app store providers have no obligation for any warranty, express or implied of any kind whatsoever (including without limitation, warranties of title or noninfringement, or any warranties of merchantability or fitness for a particular purpose) with regard to the Application provided under this EULA. You further acknowledge and agree that while such third party mobile app store providers may agree to refund the purchase price for the Application provided under this EULA, such providers, to the maximum extent permitted by applicable law, shall have no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty under this EULA will be solely as permitted under this EULA.

Limitation of Liability

Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAP INSPECT (INCLUDING ITS LICENSORS) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, RESULTING FROM ANY LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, LITIGATION, OR ANY OTHER PECUNIARY LOSS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE DATA PROVIDED BY A THIRD PARTY PROVIDER, THE APPLICATION, THE DELAY OR INABILITY TO USE THE APPLICATION, OR FOR THE PROVISION OF OR FAILURE TO MAKE AVAILABLE ANY TAP INSPECT CONTENT CONTAINED ON OR PROVIDED THROUGH THE APPLICATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You acknowledge and agree that neither Tap Inspect nor its licensors are liable for any personal injury, including death, caused by your use or misuse of the Application or Tap Inspect Content provided through the Application. If the foregoing limitations as to direct damages are not permitted in the relevant jurisdiction, Tap Inspect and its licensors shall be liable only to the extent of verifiable, actual damages incurred by you directly related to the subscribed for and paid subscription to the Application, not to exceed the lesser of (a) the fees you actually paid for the Application in the three (3) months prior to the date of the event giving rise to such damages, if applicable; or (b) $100. Any claims arising in connection with your use of the Application or Tap Inspect Content must be brought within one (1) year of the date of the event giving rise to such action occurring. Remedies under this EULA are exclusive and limited to those expressly provided for in this EULA. If you are dissatisfied with the Application, your sole and exclusive remedy shall be for you to discontinue use of the Application and terminate your user account.

Acknowledgement. You acknowledge and agree that the limitations of liability set forth above are fundamental elements of this EULA and the Application would not be provided to you absent such limits.

Third-Party Beneficiaries

You acknowledge and agree that, to the extent applicable, third party app store providers (i.e., Apple or Google), and their subsidiaries, are third party beneficiaries of this EULA, and that upon your acceptance of the terms and conditions in this EULA, such third party app store providers will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third party beneficiary hereof.

Arbitration Agreement and Class Action Waiver

IMPORTANT NOTICE: THIS PROVISION CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER. THESE PROVISIONS AFFECT YOUR LEGAL RIGHTS; PLEASE READ CAREFULLY.

This Section is intended to be interpreted broadly and governs any and all disputes between you and us, including but not limited to claims arising out of or relating to any aspect of the relationship between you and Tap Inspect or your use of the Application or any Tap Inspect Content, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before this EULA or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of this EULA). The only disputes excluded from this broad prohibition are the litigation of intellectual property right infringement claims and other injunctive relief claims, as provided below.

By agreeing to this EULA, you agree to resolve any and all such disputes with Tap Inspect as follows:

Binding Arbitration. You and we agree to discuss in good faith any concern you may have arising out of or in connection with this EULA, including any question regarding its validity or breach hereof (a “Dispute”). If you and we cannot resolve a Dispute through good faith discussions within sixty (60) days, then, upon the written request of either you or us, such Dispute will be referred to and finally resolved by final, binding and confidential arbitration under Arbitration Rules and Procedures of the Judicial Arbitration and Mediation Service, Inc. (JAMS) then in effect (“Rules”) which Rules are deemed to be incorporated by reference into this clause.

The number of arbitrators shall be one, appointed in accordance with the Rules. All arbitration proceedings shall take place in a mutually agreed upon location, including without limitation an electronic meeting option. The language of the proceedings shall be English. You and we undertake as a general principle to keep confidential all awards in the arbitration, together with all materials in the proceedings created for the purpose of the arbitration and all other documents produced by either you or us in the proceedings. This confidentiality obligation excludes either our or your right to disclose as required by legal duty, to protect or pursue a legal right or to enforce or challenge an award in bona fide legal proceedings before a state court or other judicial authority. The deliberation of the arbitrator is likewise confidential to its members, save and to the extent that disclosure of an arbitrator’s refusal to participate in the arbitration is required by the Rules. We will cover the first $250 of the arbitration costs for you. The prevailing party shall be awarded reasonable attorneys’ fees, together with any costs and expenses, to resolve the Dispute and to enforce final judgment (subject only to our coverage of the first $250 of your costs). Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

The parties understand that, absent this mandatory arbitration provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.

Exception. Notwithstanding the foregoing, Tap Inspect shall have the right at any time, in addition to any other remedies available to it, to seek injunctive or other equitable relief for your violation of any confidentiality obligation or infringement of our intellectual property rights, as such violation may cause immediate and irreparable harm to us for which money damages may not constitute an adequate remedy at law. Therefore, the parties agree that, in the event you breach or threaten to breach your obligations of confidentiality or our intellectual property rights, Tap Inspect shall have the right to seek, in any court of competent jurisdiction, an injunction to restrain said breach or threatened breach, without the posting of any bond or other security.

Class Action Waiver. The parties further agree that the arbitration will be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND TAP INSPECT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions set forth above will be deemed null and void in their entirety and the parties will be deemed to have not agreed to arbitrate disputes.

30-Day Right to Opt-Out. You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt out to Tap Inspect at the email address noted below with the subject line, “ARBITRATION AND CLASS ACTION WAIVER OPT-OUT.” The notice must be sent within thirty (30) days of the later of the Effective Date of this EULA or your first use of the Application; otherwise, you will be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt out of these arbitration provisions, Tap Inspect also will not be bound by them.

Changes to this Section. Tap Inspect will provide thirty (30) days’ notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by posting on its website, sending you a message, or otherwise notifying you through the Application. Amendments will become effective thirty (30) days after they are posted or sent to you. Changes to this section will otherwise apply prospectively only to claims arising after the 30th day. If a court or arbitrator decides that this subsection on “Changes to this Section” is not enforceable or valid, then this subsection will be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator will apply the first Arbitration and Class Action Waiver section in existence after you began using the Application.

Survival. This Arbitration and Class Action Waiver section will survive any termination of your access to the Application.

Changes to This EULA

We’ll post updates here and note the date at the top. We keep at least one prior version of this EULA available on request, consistent with our Privacy Policy.

General Information

Notices. Notices under this EULA shall be in writing and shall be deemed given when: (i) delivered personally; (ii) on the date sent by facsimile or e-mail to the number or e-mail address on file; or (iii) three (3) business days after the date sent by certified mail, postage prepaid with return receipt requested. Notices to Tap Inspect shall be made to: Tap Inspect Inc., 4949 Brownsboro Rd., #293, Louisville, KY 40207. You may also contact Tap Inspect by email at legal@tapinspect.com with any questions or comments.

Compliance with Applicable Laws. You agree that you will not use the Application for activities prohibited by state or federal law or other applicable rules or regulations. You represent and warrant that: (i) you are not located in a country that is subject to U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Indemnification. You agree to indemnify, defend, and hold harmless Tap Inspect and its officers, directors, employees, agents, licensors, third party content providers, and suppliers from any liability, loss, claim, action, demand, and expense (including reasonable attorneys’ fees) resulting from, or alleged to result from, your violation of this EULA.

Entire Agreement. This EULA, together with our Privacy Policy and (if applicable) our SMS Terms & Conditions, are the entire agreement between you and Tap Inspect regarding the Application. This EULA shall be binding upon and inure to the benefit of the parties, their successors, and assigns.

Governing Law. This EULA is governed by the laws of the State of Kentucky. Except as described in the “Arbitration Agreement and Class Action Waiver” above, any court proceeding must be brought in, and you agree to the personal jurisdiction of, the courts in Jefferson County, Kentucky. The parties specifically exclude from application to this EULA, the United Nations Convention on Contracts for the International Sale of Goods.

Assignment. You are not permitted to assign this EULA or any of your rights and obligations to this EULA, in whole or in part, without the prior written consent of Tap Inspect.

Waiver and Severability. Our failure to enforce a provision isn’t a waiver of it. If a provision is found unenforceable, the rest of this EULA remains in effect.

Section Headers. Section headings are for convenience only and don’t affect interpretation.